SONAMIA Renews Its ISO 9001:2015 Certification: A Reaffirmed Commitment to Quality and Customer Service
At SONAMIA, quality is not just a promise — it’s a shared mindset, deeply embedded in our daily practices. The renewal of our ISO 9001:2015 certification confirms this dynamic and demonstrates our ongoing commitment to progress in order to better serve our clients and partners.
ISO 9001:2015: A Benchmark Standard for Quality Management Systems
The ISO 9001:2015 standard defines the criteria for an effective Quality Management System (QMS). It is based on several key principles: customer focus, leadership, employee engagement, process approach, continuous improvement, and evidence-based decision-making.
It certifies that the organization has robust and controlled processes in place to ensure a high level of quality in the management of its activities.
A Demanding Audit, a Positive Outcome
The renewal of our ISO 9001:2015 certification was preceded by a comprehensive audit conducted by an accredited independent body. This audit reviewed all of our internal processes: planning, execution, control, evaluation, communication, non-conformity management, and more.
Thanks to the dedication of our teams and a firmly established culture of quality, we successfully met all the standard’s requirements.
What This Means for Our Clients and Partners
For you, this renewal is a guarantee of reliability and transparency. It means that SONAMIA:
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Follows a continuous improvement approach to optimize its performance.
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Ensures strict traceability in all its operations.
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Commits to actively listening to client needs and feedback.
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Masters its processes to better manage risks and enhance satisfaction.
In short, this certification confirms our long-term commitment to supporting you with professionalism, no matter your logistical constraints or challenges.
A Collective Achievement
We would like to thank all SONAMIA employees who contributed to this success. Their diligence, dedication, and service mindset are the cornerstones of our performance.
A heartfelt thank you as well to our clients and partners for their continued trust — it is thanks to you that we move forward, and for you that we strive every day to do even better.